Terms of Service for Homelo.pk

Welcome to Homelo.pk, a website for the sale of furniture and home decor products. These Terms of Service (“Terms”) govern your access to and use of Homelo.pk, including any content, functionality, and services offered on or through Homelo.pk (the “Service”).

Please read these Terms carefully before using Homelo.pk. By accessing or using the Service, you confirm your agreement to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

 

Accounts

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information when creating your account and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account and password, and you are responsible for all activities that occur under your account.

Product Descriptions

Homelo.pk attempts to be as accurate as possible in its product descriptions. However, Homelo.pk does not guarantee that product descriptions or other content available on the Service are accurate, complete, reliable, current, or error-free. If a product offered on the Service is not as described, your sole remedy is to return it in unused condition.

Pricing

All prices on Homelo.pk are in Pakistani Rupees and are subject to change without notice. Prices displayed on the Service are not guaranteed and are subject to confirmation at the time of order.

Orders

All orders placed through the Service are subject to acceptance by Homelo.pk. Homelo.pk reserves the right to reject any order, or any part of an order, for any reason, including without limitation, unavailability of the product, errors in the product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is rejected, Homelo.pk will attempt to notify you using the e-mail address you have provided with your order.

Payment

Homelo.pk accepts payment through various secure online payment methods, including credit cards, debit cards, cash on  delivery (COD) and online bank transfers. By submitting your order, you authorize Homelo.pk to charge your credit or debit card for the amount of the purchase. If your credit or debit card is declined, Homelo.pk will attempt to notify you using the e-mail address you have provided with your order.

Delivery

Homelo.pk will use commercially reasonable efforts to deliver products purchased through the Service to the address you provide at the time of purchase, within the estimated delivery time indicated at the time of purchase. Delivery times are estimates only and Homelo.pk will not be liable for any delay in delivery.

Returns

At Homelo.pk, we strive to provide our customers with high-quality furniture products that meet their expectations. In the unlikely event that a damaged product is delivered, we will replace it at no extra cost to you, provided that you inform us within 7 days of receiving the product and provide an accurate reason for the damage.

Please note that our products are not returnable and can only be replaced in case of a damaged product being delivered. If you receive a damaged product, please contact us immediately at connect@homelo.pk

We strongly advise our customers to thoroughly inspect the product at the time of delivery and report any damage to us immediately. Failure to do so within the specified time period may result in the inability to replace the product.

Our aim is to ensure that our customers are completely satisfied with their purchases, and we will do our best to resolve any issues promptly and efficiently.

User Content

The Service may allow you to submit, upload, publish or otherwise make available content, including but not limited to text, photographs, and videos (“User Content”). You retain all rights in, and are solely responsible for, the User Content you make available through the Service.

By making any User Content available through the Service, you grant to Homelo.pk a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Service and Homelo.pk’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

Privacy Policy

At Homelo.pk, we take the privacy of our customers very seriously. This Privacy Policy outlines the information that we collect, how we use it, and the steps we take to protect it.

Information Collection and Use

We collect information from our customers when they place an order or create an account on our website. This information may include name, email address, mailing address, phone number, and payment information.

The information we collect is used to fulfill orders, provide customer service, and improve the shopping experience on our website. We may also use the information to send promotional emails and updates about our products and services. Customers may opt out of receiving these communications at any time.

Information Sharing and Disclosure

We will not sell, rent, or share our customers' personal information with any third parties, except as necessary to provide the products and services requested by our customers. This may include sharing information with our delivery partners for the purpose of delivering products to our customers.

Protection of Information

We take reasonable measures to protect the personal information that we collect from our customers. This includes using secure servers and encryption technologies to protect sensitive information during transmission. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect our customers' personal information, we cannot guarantee its absolute security.

Cookies

Our website uses cookies to improve the user experience and track website usage. A cookie is a small text file that is stored on a user's device when they visit a website. Cookies may be used to store preferences, track website usage, and for other purposes. Most web browsers allow users to control the use of cookies through the browser settings.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. Any changes to this policy will be posted on our website, and we encourage our customers to review the Privacy Policy regularly.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at connect@homelo.pk