Frequently Asked Questions

Homelo.pk FAQ's

  1. What products does Homelo.pk offer?
    Homelo.pk offers a wide range of furniture and home décor products, including sofas, chairs, tables, bed frames, and home décor accessories.

  2. How do I place an order on Homelo.pk?
    You can place an order on Homelo.pk by adding the desired products to your cart, proceeding to checkout, and following the on-screen instructions to complete your purchase.

  3. How long does it take for my order to be delivered?
    Delivery time may vary depending on your location, but typically, it takes 15-20 business days for orders to be delivered.

  4. How do I return a product?
    If you received a damaged product, you may request a replacement by contacting Homelo.pk's customer service team at connect@homelo.pk. Please note that all products sold on Homelo.pk are non-returnable.

  5. Does Homelo.pk offer free delivery?
    Yes, Homelo.pk offers free delivery on all orders.

  6. What payment methods does Homelo.pk accept?
    Homelo.pk accepts a wide range of payment methods, including credit cards, debit cards, and Cash on delivery (COD).

  7. Is it safe to shop on Homelo.pk?
    Yes, Homelo.pk takes the security of its customers' personal and financial information very seriously, and implements appropriate measures to protect against unauthorized access and misuse.

  8. What is Homelo.pk's customer service hours?
    Homelo.pk's customer service team is available Monday to Friday, 9:00 am to 5:00 pm PST, to assist with any questions or concerns.

  9. What is Homelo.pk's return policy?
    Homelo.pk only replaces damaged products upon receipt of an accurate reason. All products sold on Homelo.pk are non-returnable.

  10. How can I contact Homelo.pk?
    You can contact Homelo.pk by sending an email to connect@homelo.pk by call at +92 339 1111353 or by filling out the contact form on the Contact Us page of the Homelo.pk website.