Frequently Asked Questions

Homelo.pk FAQs

What products does Homelo.pk offer?
We offer a curated range of stylish furniture and home décor — sofas, chairs, tables, bed frames, and décor pieces that level up your space. ✨

How do I place an order?
Just add your favorite items to the cart, go to checkout, follow the steps, and you’re set. 🛒

How long does delivery take?
Most orders arrive in 3-4 weeks, depending on your city. 🚚

How do I return a product?
Products are non-returnable, but if something arrives damaged, email us at connect@homelo.pk and we'll replace it after verification. 📩

Does Homelo.pk offer free delivery?
Not currently. Delivery charges depend on the product and are shown at checkout. 📦

What payment methods are accepted?
We accept Bank Transfers and Cash on Delivery (COD). 💳

Is it safe to shop on Homelo.pk?
Yes. We use secure systems to protect your information. 🔐

What are the customer service hours?
Monday to Saturday, 11:00 AM to 07:00 PM PST. ☎️

What is the return policy?
All items are non-returnable, but damaged products are replaced or repaired depending on their condition once verified. ✔️

How can I contact Homelo.pk? 
Email: connect@homelo.pk
Phone: +92 306 1111353
Or you can use the contact form on our website. 💬